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  March 10, 2010  
TeleseminarsTeleseminar Schedule & Descriptions   
Full Schedule of Upcoming Teleseminars Minimize

 February 3, 2010
Children with Special Needs and Parent Cooperation      
Linda LeBeau

March 3, 2010
Apology and Forgiveness
Carl Schneider

April 7, 2010
All Aboard the Technology Train
Russell Gerrard

May 5, 2010
Grief 101 for Mediators
Evan Ash

June 2, 2010
Contrasting Therapy and Mediation
Susan Kraus 

July 7, 2010
Considerations for Immigrant and Native American Families
Evan Ash

August 4, 2010
Is a Parenting Coordinator More a Street Cop than Detective?
Sherrill Hayes

September 1, 2010
Addressing Conflicts in Blended Families
Susan Harris, Clyde Bailey

October 6, 2010
Strategies for Long Distance Parenting
TBA

November 3, 2010
The Use of Mediation to Help Abused and Neglected Children
Gregory Firestone

December 1, 2010
Drafting Parenting Plans that Really Work for Families
Rebecca MaGruder

 

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I'm Sorry: The Power of Apology in Mediation Minimize

March 3, 2010 3:00 PM ET

“I’m sorry”: The Power of Apology in Mediation

In contrast to many societies, our legal system has seldom found a place for the importance of apology as the acknowledgement of injury. The act of apology represents one of the core reparative opportunities in damaged relations. But it is not easy. We will identify what makes a genuine apology, when apologies fall short and miss the mark, where opportunities are present for apology, and how to prepare and support clients in offering and hearing an apology. Carl Schneider has been fascinated with the phenomenon of apology for many years and looks forward to having a rich conversation about its uses in mediation.
 
Carl Schneider, Ph.D
 
Director of Mediation Matters, Bethesda, Maryland, is a full-time mediator and trainer who has trained several thousand family mediators over the past 25 years. He is a registered psychologist, licensed clinical Marriage and Family Therapist, and a Certified Mediator with the Maryland Council on Dispute Resolution and with the Supreme Court of Virginia. He was Chair of MCDR’s Certification Committee for five years. Carl has been an Advanced Practitioner Member of the Association for Conflict Resolution (ACR). He has been on the Board of Directors of the national Academy of Family Mediators, the Mediation Council of Illinois, and the Family Mediation Association of Georgia, the Maryland Council on Dispute Resolution and has served on the editorial board of Mediation Quarterly.
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Technology Available to Make Mediators' Lives Easier Minimize

April 7, 3:00 PM ET

All Aboard the Technology Train!

 
The metaphor of a speeding train is appropriate to describe technology in the contemporary professional landscape. Every day, literally thousands of new websites are developed using technology that is developing at nearly the same pace. With increasing frequency, these tools are made available in convenient and affordable formats for us to use in our various areas of practice.
 
Many practitioners in our field do not truly understand the relationship between marketing, sales, and content/client management. Many of us are attracted to our field because we value peace, mindfulness, and the amelioration of relationships. For many of us, these values seem to collide with the processes of sales and marketing. Some even view the activities of sales and marketing as ethical breaches for conflict resolution professionals. In general, too few mediators are successful business owners because they lack the understanding and/or tools necessary to bring in the clients. Indeed, of the thousands of new mediators who complete training every year, only a small percentage succeed in creating regular work beyond limited volunteer programs.
 
Whether you are a new mediator or a seasoned practitioner, come to learn about the tools that will help you meet the needs of a changing marketplace. After all, these are the tools that you clients are using. Do you want them to leave the station on a different train.
 
Russell Gerrard
 
Russell Gerrard is the immediate Past Chair of the ACR Family Section. He co-chaired the successful Family Section Conference in Park City, UT last summer. He is a Utah native and resident with his wife and two young children.
 
After pre-mature mid-life crisis, Russell branched off from a career in sales within the Hospitality (Hotel) industry to develop the areas of his Performer-type (enneagram) personality that needed development to become the type of husband and father that he wanted to be. He found the conflict resolution field while completing undergraduate degrees in Communication and Political Science at the University of Utah, from which he later graduated Suma Cum Laude. He obtained a Master of Arts degree in Conflict Analysis and Resolution from Nova Southeastern University by way of Antioch College. He currently works in sales for an HR consulting firm in Salt Lake City, UT and has built a successful private mediation practice (www.gerrardmediation.com) and a company that develops and supports web-based tools for mediators to use in managing the uncomfortable processes of marketing and sales (www.crtechinc.com). He developed and maintains the interactive website for the ACR Family Section.
 

Russell has over 13 years of professional sales experience and has been a family mediator for eight years.

 

Note: We are using a new teleconference provider. To participate in this and future teleseminars, call (218) 862-1000; when prompted, enter the pin number 204256#  

Participants that are ACR members are welcome to log on to the Family Section web site. Please note this is separate from your ACR web site log on name and password. Consult the Family Section web site for instructions.
 
Recordings of the teleseminars are available. Please consult the Family Section web site for more information.
 
Participating in Family Section teleseminars will provide continuing education credit for Advanced Practitioners. Simply record your participation on your ACR Continuing Education reports.
 
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Special Needs Children and Parent Cooperation Minimize

May 5, 2010   3:00 ET  

Grief 101 for Mediators

A common denominator in all disputes and conflicts is grief, the dynamic of responding to and resolving life changing events. Every mediation is driven by the energies of these dynamics. If a mediator recognizes these dynamics and understands how they play into resolution of the issues, greater success is possible. And the mediation can actually contribute to a deeper sense of peace in the parties. Failure to see grief’s presence will probably contribute to impasse.
 
This presentation will give the mediator a) an introduction to the features of grief and life change, c) the awareness of various manifestations of the grief process, c) some understanding of the components of the process, and d) several contributing approaches to turn grief into agreements. 

Evan Ash

Evan has been a domestic mediator in Kansas=s Tenth Judicial District since 1995, and serves as the supervisor for its clinical mediation programs. His mediating experience began informally as a chaplain, and later with the Wichita Neighborhood Justice Center. He has taught mediation courses at Johnson County Community College and Missouri Western State University, made numerous presentations and written articles on mediation, grief and bereavement, anger, and other related topics. He is a past President of the Heartland Mediators Association and a member of the Standards/Ethics Sub-Committee of the Kansas Office of Judicial Administration=s Dispute Resolution Advisory Council. He is certified as an Advanced Practitioner of the Association for Conflict Resolution and served on the Family Section Advisory Council. He holds masters degrees from Seabury-Western Theological Seminary and the University of Nebraska. As an Episcopal Priest, he has served parishes and institutions in Nebraska, Oregon, and Kansas.
 
Please see the website for handouts associated with this presentation.
 
Note: We are using a new teleconference provider. To participate in this and future teleseminars, call (218) 862-1000; when prompted, enter the pin number 204256#
 
Participants that are ACR members are welcome to log on to the Family Section web site. Please note this is separate from your ACR web site log on name and password. Consult the Family Section web site for instructions.
 
Recordings of the teleseminars are available. Please consult the Family Section web site for more information.
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